Privacy policy

Who we are

Richoco Studio is a digital agency based in Kano, Nigeria. In this policy, "we" and "us" mean Richoco Studio.

This policy explains what personal data we collect through richoco.studio, why we collect it, and what you can do about it. If you have a question, email info@richoco.studio.

What we collect

Details you give us: your name, email address, company, country, and anything you write or upload when you use the project planner or the contact form, such as your project needs, budget range, timing and documents.

Messages: what you send us by email, phone or WhatsApp.

Usage data: if you accept analytics cookies, the pages you visit, the device and browser you use, and your approximate location, based on your IP address.

Why we use it

To reply to your enquiry, prepare a proposal and run any project we agree with you.

To keep the website working, secure and useful, and to understand how it's used.

To meet our legal, tax and accounting obligations.

We rely on your consent, on steps you've asked us to take before a contract, on our legitimate interest in running and improving our business, and on legal obligations. Where we rely on consent, you can withdraw it at any time.

Who we share it with

Service providers who help us run the website and the business, such as hosting, email, form handling, scheduling and analytics providers. They may only use your data to provide their service to us.

Partner agencies working on your project, only with your knowledge.

Authorities, where the law requires it.

We don't sell your personal data.

Transfers outside Nigeria

Some of our service providers store data outside Nigeria. When they do, we use providers that protect personal data to the standard Nigerian law requires.

How long we keep it

We keep enquiry details for as long as we need them to respond and follow up, then delete them. If you become a client, we keep project and billing records for as long as our contract and the law require.

Your rights

Under the Nigeria Data Protection Act 2023, you can ask to see the personal data we hold about you, correct it, delete it, restrict or object to how we use it, receive a copy in a portable format, and withdraw your consent.

To make a request, email info@richoco.studio. We may need to confirm your identity first.

If you're unhappy with how we've handled your data, you can complain to the Nigeria Data Protection Commission. If you're in the UK or the European Union, you also have rights under the GDPR and can contact your local data protection authority.

Keeping it secure

We use reasonable technical and organisational measures to protect your data, and we limit access to the people who need it.

Children

This website is for businesses. We don't knowingly collect personal data from children.

Changes to this policy

If we change this policy, we'll update this page and the date at the top.